Privacy Policy

Last updated: July 22, 2020

Roger.ai is delivered by Roger.ai ApS, part of Roger.ai Inc.

Roger.ai offers an automation platform. The platform consists of the Roger.ai website, mobile applications, web application and API.

By using the platform, you accept our Privacy Policy. We respect your privacy and your personal information. Below describes how Roger.ai handles your personal information in order to offer the best experience and platform.

Roger.ai may change this Privacy Policy. The "Last updated" legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective from the day we post the revised Privacy Policy on the platform.

Data Definition

We call data that identifies, or that could reasonably be used to identify, you as an individual, "Personal Data".

Categories of personal information:

- Name

- Address

- Phone number

- E-mail address

- Information about your creditors

- Cookies

- IP- address

From companies, Roger.ai collects the following information:

- Name of the contact person

- Name of company

- Address

- Phone number

- E-mail

- VAT registration number

- IP-address

Data collection

Roger.ai collects and processes data when you:

- Sign up at Roger.ai
- Request a service from our Support team
- Enter a customer survey or provide feedback via email
- Visit our website

Roger.ai does not collect or store personal information in the form of credit or debit card numbers. This information is collected through our partner, Stripe.

Data use

Roger.ai uses data for a range of different purposes. We do so in compliance with applicable law and our contractual commitments. Roger.ai collects data so that we can:

- Manage and support your Roger.ai
- Do marketing with offers or product information
- Make new functionality
- Contact you with product and company news
- Detect and prevent fraud (picture ID and SSN)

We use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. That being said, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately.

Roger.ai only uses data to fulfill our obligations.

Roger does not sell or rent Personal Data to marketers or unaffiliated third parties. We share your Personal Data with trusted third parties, including:

a. Roger Affiliates: We share data with entities worldwide that we control, are controlled by us, or are under our common control, to provide our services. Roger.ai, Inc. is the party responsible for overall management and use of the data by these affiliated parties.

b. Roger Service Providers: We share data with service providers who help us provide the services. Service providers assist with elements such as payment processing (i.e., banks, credit bureaus, payment method providers), website hosting, data analysis, information technology and related infrastructure, customer service, email delivery, and auditing.

c. Authorized Third Parties: We share data with parties directly authorized by a given user to receive data. This happens after a user authorizes a third party application provider to access the user's Roger account using Roger Integrations. The primary example of this is integrations to Accounting Systems or ERP products, where the user grants authorization to a third party application to access the user's Roger data. The use of data by an authorized third party is subject to the third party's privacy policy.

d. Third Parties. We will share data with third parties in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings)

e. Safety, Legal Purposes and Law Enforcement. We use and disclose data as we believe necessary: (i) under applicable law, or payment method rules; (ii) to enforce our terms and conditions; (iii) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (iv) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence.

Data storage

Your personal data stored with Roger.ai is protected by login (e-mail address and password). You are responsible for keeping your password protected and complying with general password recommendations. Roger.ai encrypts with Secure Socket Layer technology (SSL).

Only key personnel can access your information. Roger.ai keeps all personnel informed, educated and updated about our privacy policy and security.

Roger.ai will retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Please note that we have a variety of obligations to retain the data that you provide to us. Accordingly, even if you close your Roger Account, we will retain certain data to meet our obligations. There may also be residual data that will remain within our databases and other records, which will not be removed.

Roger.ai stores data for up to 5 years after you have terminated your account.

Choice and Access

You have choices regarding our use and disclosure of your Personal Data. You can:

a. Opt out of receiving electronic communications from us: If you no longer want to receive marketing-related emails from us on an ongoing basis, you may opt out via the 'Unsubscribe' link included in such emails. We will try to comply with your request(s) as soon as reasonably possible. Please note that if you opt out of receiving marketing-related emails from us, we may still send you important administrative messages that we are required to provide to you about our services.

b. Access, rectify, change or erase your Personal Data: If you would like to review, correct, or update Personal Data that you have previously disclosed to us, you may do so by signing into your Roger account or by contacting us.

If you choose to email your request, please make it clear in the email what Personal Data you would like to access, rectify, erase or edit. For your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably possible.

Cookies

Roger.ai uses cookies to improve the experience on our website and the Roger.ai platform. Read about our Cookie Policy: https://www.roger.ai/tos/cookie-policy

Contact Roger.ai

If you have any questions about Roger.ai's Privacy Policy or Terms & Conditions, the data that we hold or your data protection right, please contact support@roger.ai

Roger.ai ApSSølvgade 38F, 11307 København K

CVR-nr.: 37231525

Mail: support@roger.ai

Phone: +45 71 99 31 94