Last updated: December 2020
Terms and Conditions - United Kingdom
Agreement: The Agreement between you and Roger.ai, including all products supplied by Roger.ai.Roger.ai: Roger.ai, Sølvgade 38 E, 1st Floor, 1307 Copenhagen K. CVR: 37231525 Roger.ai ApS s owned by Roger.ai, Inc., registered in Delaware, USA.
The Customer: The company that is registered as a user of Roger.ai.
3. Roger's Products and Services
Roger offers an automation tool for accounting and bookkeeping processes. It is an online system that integrates and synchronizes with the customer's ERP solution.Roger.ai is a subscription and usage based service.
Roger.ai stores data through AWS's services in a hosting center in Europe. Roger.ai stores data for a minimum of 5 years, according to GDPR (General Data Protection Regulation).
4. Handling of Data
Roger.ai is instructed to process personal data only for the purposes of performing the services in Roger.ai. Roger.ai does not process or use personal data provided by the Customer for any other purpose than provided in the instructions, including transfer of personal data to any third country or an international organisation, unless requested in written format by the Customer.All information entered in Roger.ai is treated confidentially and will only be disclosed to third parties if ordered by authorities or court of law.
5. Prices and Payment
Roger.ai's prices are stated on Roger.ai. If prices are scheduled to change, the customer will be made aware of this before the change takes effect. Roger.ai offers a 7 day free trial where the customer is able to try out the product free-of-charge. When the free trial ends, the Customer will be prompted to upgrade to a paid plan. Roger.ai offers three different subscription plans. Prices are reflected on Roger.ai.The subscription fee is paid monthly and all functionalities are included in the subscription.If Roger.ai is used on behalf of a client (Advisor solution), the payment can be made either by the client or by the Advisor.
As a general rule, the parties are responsible according to the general rules of UK law.Roger.ai has the right to change or add to the Terms & Conditions at any time, and to change, delete, discontinue or impose conditions on any feature or aspect of the software or service with notice that Roger.ai, in sole discretion, deem to be reasonable given the circumstances, including notice on the website or any other websites maintained or owned by Roger.ai and identified to you.The Customer is responsible for ensuring that all UK laws are complied with when data is delivered to Roger.ai's platform. Roger is not responsible for the Customer's relationship with authorities and third parties/business partners; it is the Customer's responsibility to meet the requirements in these agreements.You will indemnify, defend and hold us, our processors and our partners harmless (and our partners' and our respective employees, directors, agents, affiliates and representatives) from and against any and all claims, costs, losses, damages, judgments, tax assessments, penalties, interest, and expenses (including, without limitation, reasonable attorney fees) arising out of any claim, action, audit, investigation, inquiry, or other proceeding instituted by a third-party person or entity that arises out of or relates to: (a) any actual or alleged breach of your representations, warranties, or obligations set forth in these Terms and Conditions, including, without limitation, any violation of our policies or the Operating Regulations; (b) your wrongful or improper use of Roger.ai (c) your violation of any third-party right, including, without limitation, any right of privacy, publicity rights or intellectual property rights; (d) your violation of any law, rule or regulation of the United Kingdom or any other country.Roger.ai can advise via chat, and this advice is limited to usage of Roger.ai. Roger can not be held liable for the Customer's decision based on advice. Roger.ai is not an accountant nor a bookkeeper.
7. Errors and Delay
Roger strives for the highest possible operational stability, but is not responsible for breakdowns or operational disruptions, including operational disruptions during the trial period caused by factors beyond Roger's control.In the event of a breakdown or disruption, Roger strives to restore normal operation as soon as possible.
8. Intellectual Property Rights
Roger.ai is protected by copyright, trade secret and other intellectual property laws. Roger.ai owns the title, copyright and other worldwide intellectual property rights to the Roger.ai platform and all copies of the Roger.ai platform. The Terms and Conditions do not grant you any rights to Roger.ai's trademarks or service marks, nor may you remove, obscure or alter any of Roger.ai's trademarks or service marks included in the Service.The user shall notify Roger.ai of any current or potential infringements to Roger.ai's intellectual property rights or unauthorized use of Roger.ai, of which the user becomes aware. No intellectual property rights are transferred to the user.In relation to material uploaded by the user, the user grants Roger.ai, and its suppliers, a global license, which enables Roger.ai to properly operate and manage the platform. The user warrants that the material uploaded does not infringe on the rights of third parties and does not contain material that may appear offensive or in violation of relevant UK legislation or other regulations.
Roger.ai, and its employees, is bound by confidentiality with regards to any confidential information about the Customer and the Customer’s employees, business secrets, business relations and other confidential matters known to Roger.ai in connection with the service. This includes data shared or obtained outside of the Roger.ai Platform, e.g. during onboarding or support.
The Customer can terminate the Agreement with Roger.ai at any time.